Page Selection ---------------------------------------- Preface ---------------------------------------- Introduction 1.1 Background 1.2 Objectives 1.3 Study methods ---------------------------------------- Universal Design and Technical Requirements 2.1 Universal accessibility 2.2 Legislation and standards ---------------------------------------- Barriers to Buildings and Community Facilities 3.1 Barriers in accessibility 3.2 Planning approach to minimise barriers ---------------------------------------- Case Studies and Interviews Introduction 4.1 Case A and user feedback 4.2 Case B and user feedback 4.3 Interviews ---------------------------------------- Design Considerations Introduction 5.1 Access to facilities 5.2 Pathways 5.3 Parking and loading/unloading areas 5.4 External areas and landscaping 5.5 Entrances and exits 5.6 Lifts 5.7 Way finding, signage and guidance 5.8 Sanitary and health care facilities 5.9 Furniture, fixture and fittings 5.10 User requirements and building management ---------------------------------------- Best Practices and Guidelines Introduction 6.1 Access strategy 6.2 Walkways and ramps 6.3 Car parking 6.4 External circulation, landscaped areas and outdoor furniture 6.5 Internal circulation, doorways and handrails 6.6 Lifts and platform lifts 6.7 Stairways, escalators and travellators 6.8 Way finding and signage 6.9 Detectable surfaces 6.10 Assistive listening systems 6.11 Sanitary facilities : toilets, showers, baby changing and ancillary facilities 6.12 Kitchen and laundry 6.13 Windows 6.14 Fixed seating venues 6.15 Other facilities : counters, public telephones and drinking fountains 6.16 Lighting and illumination 6.17 Maintenance and reviews ---------------------------------------- Universal Accessibility Photo Gallery Introduction 7.1 Car parking 7.2 Outdoor furniture 7.3 Way finding and signage 7.4 Maps and directories 7.5 Doors and hardwares 7.6 Tactile surfaces 7.7 Ramps and dropped kerbs 7.8 Stairways 7.9 Handrails 7.10 Lifts and platform lifts 7.11 Building services installations 7.12 Sanitary facilities 7.13 Counters 7.14 Fixed seating venues 7.15 Furniture and equipment 7.16 Other facilities ---------------------------------------- Acknowledgements References Appendix : Survey questionnaires
	7.4 Maps and directories 7.4a) Clear floor directory with handrail guide 7.4b) Map with contrasting colour 7.4c) Using building model as map 7.4d) 3-dimensional map for viewing and touching 7.4e) Braille map with directory 7.4f) Braille information 7.4g) Braille map 7.4h) Model with Braille 7.4i) Directory with colour coding 7.4j) Flooring directory with colour coding 7.4k) Braille street map outside train station 7.4l) Braille map and raised signs     7.4a)   7.4b)   7.4c)     7.4d)   7.4e)   7.4f)     7.4g)   7.4h)   7.4i)     7.4j)   7.4k)   7.4l)