Key Social Performance Indicators in 2003

Health & Safety
Contractors at ArchSD sites
Fatalities:	1 case
Accidents and injuries:	331 cases
Fatal accident rate:	0.002
Non-fatal accident rate:	0.68
Internal ArchSD staff
Fatalities:	0 case
Fatal accident rate (per 100,000 manhours):	0
Reportable non-fatal injuries:	6 cases
Total sick days of all ArchSD's staff:	3,739 days (28,042 manhours)

Facilities for Physically-challenged Staff
No. of staff with disabilities:	56
No. of car parking spaces for physically-challenged users:	2 out of 37 parking spaces for ArchSD in Queensway headquarter

Staff Training and Development
Continual learning and training:	4,323 ArchSD staff attended training
No. of H&S training courses (including internal and external seminars/workshops/training courses/visits):	60
No. of trainees on H&S courses (for ArchSD staff only):	2,005

Supplier/Contractor/Consultant Management and Service Stewardship
Manhour input by contractors on site work:	48,506,739 manhours
On-site review of contractor performance:	4,714 contractor performance reports completed (reviewed quarterly)
Review of consultant performance:	693 consultant performance reports completed (reviewed quarterly)
Green Contractor Awards Scheme:	118 sites participated, 5 awards given (1 Gold, 2 Silver and 2 Bronze awards)
No. of in-house H&S training courses for consultants/contractors:	5
No. of trainees on in-house H&S courses (for consultants/contractors only)	407
No. of projects nominated to participate in the Considerate Contractors Site Award Scheme:	14
No. of projects received the Considerate Contractors Site Award:	4

Social Considerations in Design
% of new building designs that had incorporated social considerations (e.g. for disadvantaged groups):	100%
No. of isolation beds in acute hospitals that had been enhanced with infection control facilities:	927

Community Volunteer Work
Types of community volunteer work events that staff participated:	Cantonese opera singing performance, house-warming visits to elderly homes and rehabilitation centers, home decoration for the aged
Total no. of voluntary work hours done by ArchSD's staff:	577 hours. ArchSD received a Bronze Award from the Social Welfare Department
Total no. of staff participated in various voluntary works:	33
No. of ArchSD's staff received Commendation for voluntary service:	6
No. of staff participated in blood donation activities organized by ArchSD:	100

Construction Safety

Through the enforcement of best practice and strengthening of our control on health and safety on sites, the non-fatal accident rate was decreased to 0.68 per 100,000 manhours albeit there was one fatality case. We will continue our efforts to closely monitor our safety performance and to conduct more training workshops for our contractors, consultants and site supervisory staff so as to increase their awareness on site safety. In 2003, 14 ArchSD sites participated in the Environment, Transport and Works Bureau's Considerate Contractors Site Award Scheme and 4 sites had received the awards.

Occupational Health and Safety

We have the responsibility of providing a safe and healthy work environment for our staff, visitors and all those who may be affected by our work. We plan to establish and implement a health and safety management system in accordance with the requirements of the internationally recognized standard, OHSAS 18001 by 2006. A working group is formed to organize the implementation work.

OHSAS = Occupational Health and Safety Assessment Series

Indoor Air Quality

To achieve good indoor air quality in government buildings, we strengthen our competence in handling IAQ issues. Since 2000, we have provided our staff with training courses given by chemists, microbiologists and engineers from universities.Up to now, we have already trained-up over 200 staff and equipped them with either the basic, intermediate or advance IAQ knowledge and skills. We procure IAQ measurement instruments, set up an IAQ laboratory and establish an in-house IAQ assessment team. We plan to conduct measurements in our new projects as to verify the effectiveness of our design for indoor air quality.

Staff Development and Training

Our staff are our greatest asset. We implement a series of capacity building programmes to give staff opportunities to develop their skill and capability of taking up new responsibilities and challenges. In 2003, 6,974 staff attended training courses, seminars and workshops on technical, management, environmental, health and safety and self-development aspects. We also launch a cost effective e-learning initiative by sharing training materials with our staff through our departmental intranet.

Staff Activities

Striking a balance between work and health is always the aspiration of our staff. In 2003, a series of self-initiative sports activities were organized, like the Tai-chi classes, lunch-time swimming sessions, singing performances and charity marathons. A number of activities were also held by our staff associations in collaboration with professional institutions, like the technical site visits to some of the prestigious buildings, lunch time talks and shows, golf competitions, etc.

We Concern And Care To Those In Need

ArchSD Volunteer Service Team, consists of more than 30 core members at present, actively participates in voluntary services for the community. Throughout the year, the Voluntary Service Team had organized various social and recreational activities for the aged and people with mental or physical disabilities, such as performed Cantonese opera singing shows in elderly residential homes and provided household renovation services for the elderlies living in public estates etc. During the SARS period, our staff had also participated in the Territory-wide Cleansing Day and we had raised HK$137,000 from staff for the We Care Education Fund.

Cultural Heritage

ArchSD realizes the importance of heritage conservation as to retain and safeguard the cultural significance of a place with respect of the existing historical and physical integrity of the cultural property. In close collaboration with the Antiquities Authority, we have handled a number of conservation projects, like the King Law Ka Suk Ancestral Hall, Kun Ting Study Hall, Restoration of Tai Fu Tai Nobleman's House, Sai Ying Pun District Community Centre, etc. Our dedicated effort is recognized and we are honoured to receive a number of heritage awards given by renowned organizations, like the United Nations Educational, Scientific and Cultural Organization (UNESCO), the Architects Regional Council Asia and the Hong Kong Institute of Architect.

Universal Accessibility

People with different abilities are part of our community. Like all others, they are entitled to play an active role in community life. Taking into consideration the need to provide better access facilities for people with disabilities and the trend of increasing number of age people, we take the initiative to study the issue of universal accessibility with the objectives to increase the awareness, to initiate innovative design towards a more accessible and sustainable environment and to recommend best practices and design guidelines on universal accessibility.

 

Goals, Targets and Performance

Key Issues	Key Initiatives
Health and safety practices	Ongoing assessment and audits of site safety by ArchSD staff Implementation of the "Pay for Safety Scheme" to ensure contractors to prioritize adequate resources for implementing health and safety measures Participation in ETWB's Considerate Contractor Site Award Scheme that rewards excellence in health and safety practices Provision of seminars and talks on health and safety practices
Building safety	Incorporation of building safety features Inclusion of contractual requirements for building safety in new projects and improvement works Provision of assistance to implement safety design and management principles in accordance with UK's "Construction (Design & Management) Regulation"
Building accessibility	Incorporation of building accessibility features to meet the needs of the physically-challenged Inclusion of contractual requirements for building accessibility in new projects and improvement works Provision of technical advice and support on building accessibility to the government
Cultural heritage	Restoration and preservation of historically/culturally listed buildings and monuments Provision of advice and support on historically/culturally listed buildings and monuments and on adaptive reuse/preservation of historical buildings
Indoor air quality	Incorporation of building features and building services installations to strive for excellent indoor air quality (e.g. use of pre-treated fresh air, air-flow pathways, environmentally preferable materials) Inclusion of contractual requirements on indoor air quality for new projects and improvement works
Working environment	Adherence to HKSAR Government policies on human rights, equal opportunities and non-discrimination Provision of a healthy office culture (e.g. stress management, Tai Chi classes, work ergonomics, green plants)
Staff development and training	Review of annual staff training needs and provision of induction, refresher and new-skills training Provision of health and safety promotion workshops Provision on training for consultants and contractors according to community EHS requirements and to assist them to improve performance
Volunteer Work	Participation to voluntary services and social charities

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Legend: = target substantially achieved; = target achieved; = target progressing; = target not achieved

LONG-TERM GOAL: Projects that are implemented in a socially responsible manner taking into account the relevant health and safety, social and cultural heritage concerns
Key Objectives	Key Targets	Measurement Methods / Indicators	2003 Performance and Status		Follow-on Targets for 2004 and Beyond
Improve air quality in the built environment	Install carbon dioxide monitoring sensors to control the amount of fresh air to ensure carbon dioxide level is lower than 800 ppm for 85% of all new projects with central air conditioning system	Measured in terms of no. of projects	87.8% (8 out of 9) of all new projects complied with the target		Remark:This target has become a mandatory requirement for year 2004 onwards
Improve health and safety performance at ArchSD sites	Reduce accident rate to 1.25 per 100,000 manhours (equivalent to less than 45 accidents per 1,000 workers per year)	Measured in terms of the rate of an accident occurring for each 100,000 manhours	Accident rate is 0.68 per 100,000 manhours.		Reduce accident rate to 1.0 per 100,000 manhours (equivalent to less than 36 accidents per 1,000 workers per year)
Promote safety awareness	Organize in-house construction site safety workshops / seminars / site visits for staff and contractors and consultants	Measured in terms of no. of workshops / seminars / site visits organized	10 in-house safety workshops / seminars and 1 site visit have been organized for ArchSD staff and consultants, with a total of 1391 attendants.		Same target on-going
	Arrange staff to participate in external construction site safety workshops / seminars / courses	Measured in terms of no. and types of site safety courses, workshops, seminars, visits that are organized for / participated by staff	1021 ArchSD staff attended external safety workshops / seminars / courses provided by external parties		Same target on-going
Build capacity	Organize training activities based on an annual departmental training plan compiled by all branches	Measured in terms of no. of participants which met the annual departmental training plan.	4,323 staff had received training and the achievement is 100%		Same target on-going
	Provide at least 1.5 mandays continuous professional development training for all building services staff in a year	Measured in terms of no. of mandays for continuous professional development training	2.3 mandays continuous professional development training was provided for all BS staff		The same performance will be maintained for coming years

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Legend: = target substantially achieved; = target achieved; = target progressing; = target not achieved

LONG-TERM GOAL: Appropriate considerations are given to specific stakeholder concerns through the maintenance of dialogue with suppliers, contractors and all user communities and other interest parties
Key Objectives	Key Targets	Measurement Methods / Indicators	2003 Performance and Status		Follow-on Targets for 2004 and Beyond
Maintain dialogue with key stakeholders and address their concerns	Review feedback from stakeholders on EHS Report and address in next report	Measured in terms of feedback addressed in 2003 report	Feedback addressed in the section "To Our Readers"		Same target on-going