Data are presented as absolute figures and, for priority issues, normalised into comparable terms where appropriate and practical. Quantitative data are presented for all our six branches, excluding data from contractors and suppliers, unless otherwise stated. Qualitative information covers all our direct activities unless otherwise stated. Financial data is recorded according to financial year ended 31 March 2005. All monetary values are in Hong Kong dollars.

The Global Reporting Initiative (GRI) Guidelines 2002 and the sector supplement for Public Agencies published in March 2005 were used during the development of the report. A GRI Content Index is provided to facilitate referencing.