
In our annual Client Satisfaction Survey, the Overall Satisfaction Index achieved in 2008 is 80.7%, which is the same as that achieved in 2007.
o raise the awareness of construction site safety, we have implemented a wide range of schemes to motivate our contractors and staff to build a safe and pleasant construction site environment, such as Construction Wit posters, a new Operational Instruction No. 4/2008 for enhancement measures on site safety, workshops and training courses.


We carry out research studies on various topics in order to continually improve our performance. Some of our new R&D initiatives which are related to sustainability, greening and green procurement are as follows: