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Architectural Services Department - ArchSD Sustainability Report 2015

Management Approach / Knowledge Management

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Sub-sections in Management Approach

[ Strategy and Management ] [ Departmental Annual Plan ] [ Knowledge Management ] [ BIM Adoption Roadmap ]
[ Main Focus Areas ] [ Engagement Approach ]

Knowledge Management

As a knowledge-learning organisation, ArchSD relies on staff’s professional knowledge to perform high quality architectural service. We regard knowledge building and sharing as a top priority for sustainable development. Over the past decade, we have dedicated ourselves to promoting a culture among staff to appreciate professional knowledge and industrial experience, and committed ourselves to the development of Knowledge Management (KM) in the DBP 2010/11-2014/15. In addition to strong support from top management, we have applied the KM Governance in four levels to ensure sound practice in knowledge development throughout ArchSD.

ArchSD Knowledge Management Governance


ArchSD Knowledge Management Governance

Our KM development was started off from the establishment of various management systems in accordance with international standards. Our systematic approach for KM has led to the introduction of the KM Policy, KM Portal, ArchSD Academy, and other collaborative initiatives. In order to enhance our daily operation, project delivery, and staff development, we continued to drive a number of knowledge-related initiatives in recent years, including setting up focus groups on KM, creating a wiki library, and developing building design guides in 2014/15.

The Development of Knowledge Management at ArchSD


The Development of Knowledge Management at ArchSD

Offering convenient and friendly interface for staff to enhance knowledge exchange, ArchSD’s KM Portal consists of three levels, namely

Supplementary to the online KM Portal, we also conduct regular face to face sharing sessions in ArchSD Academy and series of site visits, as well as training courses to staff and stakeholders.

Three-tier Structure of ArchSD KM Portal


Three-tier Structure of ArchSD KM Portal

As of April 2015, to retain knowledge and experience demonstrated through individual projects and employees, a total of nine Knowledge Hubs and 34 Communities of Practices at wide range of technical topics have been established. A glance of facts of our knowledge management is shown in the following chart.

ArchSD Knowledge Management (as of April 2015)


ArchSD Knowledge Management (as of April 2015)


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