Build Robust Sustainability Governance

Maintaining Integrity and Professionalism

UNSDG 3: Good Health and Well-BeingUNSDG 8: Decent Work and Economic GrowthUNSDG 9: Industry, Innovation and InfrastructureUNSDG 11: Sustainable Cities and CommunitiesUNSDG 13: Climate ActionUNSDG 17: Partnerships for the Goals

The ArchSD attaches great importance to upholding the highest standards of professional conduct and integrity across all operations and practices.

All ArchSD staff must comply with the Prevention of Bribery Ordinance and related regulations. Any suspected case of bribery or corruption is promptly reported to the MAC and the Independent Commission Against Corruption for investigation. We also adhere to all applicable legal and regulatory requirements, including but not limited to anti-corruption and anti-competitive activities. To reinforce compliance with local and international anti-bribery laws, the ArchSD has implemented the ISO 37001:2016 Anti-bribery Management System. This framework strengthens staff training and ensures rigorous adherence to ethical standards. In 2024, we conducted 4 anti-bribery seminars for staff with no cases of non-compliance identified during the reporting period.

To further promote a culture of integrity, we organised 32 workshops on Corruption Prevention & Capacity Building for ArchSD staff and contractor staff, along with a dedicated Integrity Management workshop for new recruits during the year.

In addition, all ArchSD’s contractors and suppliers are required to strictly abide by the Hong Kong Laws, including anti-corruption regulations upon tender submission.

Employee Rights

We strictly comply with the Employment Ordinance. We uphold the rights of our staff while enhancing their knowledge, capabilities and resilience by:

  1. providing employee benefits
  2. offering on-going professional and personal development opportunities
  3. encouraging cross-generational and multidisciplinary learning initiatives
Employee Rights

Health and Safety

The safety of our staff and industry partners is our top priority. On construction sites ensure strict adherence to – or exceeding – statutory safety requirements and the guidelines published by the Development Bureau. For large-scale projects, Labour Relations Officers are appointed at the outset to address potential safety disputes between contractors and workers.

In addition, we actively promote safety excellence through events, guidelines and initiatives. These include:

  1. ArchSD Standard on Universal Accessibility Provisions and Elderly-friendly Design Guidelines
  2. ArchSD’s Site Safety Model Workers Award Scheme
  3. Considerate Contractors Site Award Scheme co-organised by the Development Bureau and Construction Industry Council
  4. Smart Site Safety System (4S) Labelling Scheme developed by the Development Bureau, in collaboration with the Construction Industry Council
Health and Safety

For details of our health and safety management practices and initiatives, see our Holistic Approach to Safety and Sustainability.

Handling Complaints

A grievance mechanism is in place to enable staff to raise concerns and complaints in strict confidence to his or her Departmental Staff Complaints Officer. Similar procedures are in place for handling sexual harassment complaints according to the procedures established by the Civil Service Bureau. No compliance breach was identified during the reporting period.

Handling Complaints

Client Satisfaction

We conduct half-yearly client satisfaction surveys and maintain a dedicated team to address feedback, optimise performance and drive continuous improvements.

During the reporting period, all completed projects achieved a “Satisfied” rating or above on our overall performance.

Client Satisfaction
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